Gatherly Docs

GDPR Compliance

Data export, erasure, consent management, and privacy tools.

GDPR Compliance

Gatherly provides comprehensive tools to help you comply with the EU General Data Protection Regulation (GDPR).

Data Subject Rights

Right of Access (Article 15)

Export all data associated with a user:

  1. Go to Settings > Privacy
  2. Click Export My Data
  3. Download the JSON file

Export includes:

  • Profile information
  • Organization data
  • Clients (for organization users)
  • Intakes and documents metadata
  • Signatures and certificates
  • Audit logs
  • Notification history
  • Consent records

Right to Erasure (Article 17)

Request account deletion:

  1. Go to Settings > Privacy
  2. Click Delete My Account
  3. Confirm your decision

What happens:

  • 30-day grace period for soft delete
  • Cascade anonymization of audit logs and notifications
  • Supabase Auth account deletion
  • Signature certificates preserved for legal compliance

Client data erasure:

  • Clients can request their data be deleted
  • Documents on legal hold are skipped
  • Anonymization replaces PII with placeholders

Right to Rectification (Article 16)

Update your personal data:

  1. Go to Settings > Profile
  2. Edit your information
  3. Save changes

All changes are tracked in the audit log with before/after values (sensitive fields are masked).

Right to Restrict Processing (Article 18)

Request processing restrictions:

  1. Go to Settings > Privacy
  2. Toggle Restrict Processing

When restricted:

  • No marketing communications
  • No analytics tracking
  • No profiling activities

Right to Object (Article 21)

Object to specific processing activities:

  1. Go to Settings > Privacy
  2. Select objection types:
    • Marketing
    • Analytics
    • Profiling
    • Legitimate interest

Related notifications and processing are automatically disabled.

Right to Data Portability (Article 20)

Export data in machine-readable format:

  • JSON export available
  • Includes all personal data
  • Document content available on request

Gatherly records consent for:

  • Terms of Service
  • Privacy Policy
  • Marketing communications
  • Analytics cookies
  • Essential cookies
  • Data processing
  • Third-party sharing

Each consent record includes:

  • Timestamp
  • Consent version
  • IP address
  • User agent
  • Text hash for verification

To withdraw consent:

  1. Go to Settings > Privacy
  2. Find the consent type
  3. Toggle off or click Withdraw

Withdrawal is logged and takes effect immediately.

Privacy Preferences

Configure your privacy settings:

SettingDescription
Marketing emailsReceive promotional content
AnalyticsAllow usage analytics
Notification emailsReceive system notifications

Breach Notification (Articles 33/34)

For administrators - report data breaches:

  1. Go to Settings > Privacy > Report Breach
  2. Enter breach details:
    • Description
    • Severity (low, medium, high, critical)
    • Affected data types
    • Estimated affected users
    • Containment actions taken

System tracks:

  • 72-hour notification deadline
  • Authority notification status
  • User notification status
  • Incident ID for reference

Data Retention

Automatic cleanup of old data:

Data TypeDefault Retention
Audit logs2 years
Completed intakesPer retention policy
Anonymized recordsPermanent

See Retention Policies for custom policies.

Privacy Dashboard (Administrators)

Platform administrators can view:

  • Total and pending DSARs
  • Breach notifications (open/resolved)
  • Anonymized user count
  • Consent withdrawal statistics
  • Processing-restricted users
  • Average DSAR response time

Compliance Features by Plan

FeatureStarterProfessionalBusiness
Data export
Account deletion
Consent management-
Processing restrictions--
Breach reporting--
Privacy dashboard--

On this page